Last updated: [December 13, 2025]
These Terms and Conditions (“Terms”) govern your access to and use of dietglow.com (the “Site”) and any purchases of digital products (the “Products”) offered through the Site.
The Site is operated by DietGlow (“DietGlow,” “we,” “us,” or “our”). DietGlow is currently an early-stage project / MVP operated from the United States (not a formally registered business yet).
By accessing the Site, creating an account, or purchasing Products, you agree to these Terms. If you do not agree, do not use the Site.
1) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above will change when updates are made. Your continued use of the Site after changes means you accept the updated Terms.
2) Eligibility
You must be at least 18 years old (or the age of majority in your location) to purchase Products or create an account. By using the Site, you represent you meet this requirement.
3) Account registration and security
To access certain features (including purchased downloads), you may need to create an account.
You agree to:
- provide accurate information,
- keep your login credentials confidential,
- promptly notify us of any unauthorized use of your account.
You are responsible for all activity under your account.
4) Digital products, delivery, and license
A) Digital delivery
Our Products are digital diet plans delivered electronically (e.g., via download link and/or account access). Delivery timing may vary, but typically occurs shortly after successful payment.
B) License (how you may use the Products)
When you purchase a Product, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Product for your personal, non-commercial use only.
You may not:
- reproduce, distribute, sell, sublicense, share, publish, or otherwise make the Product available to others,
- upload or share the Product on file-sharing sites or social media,
- remove watermarks or copyright notices (if any),
- use the Product to create competing products or services.
All rights not expressly granted are reserved.
C) No transfer
Purchases are tied to your account/email and are not transferable.
5) Orders, pricing, and payment
A) Pricing
Prices are shown on the Site and may change at any time. Price changes do not affect purchases already completed.
B) Payment processing (Stripe)
Payments are processed through Stripe. We do not store full payment card numbers on our servers. Stripe may collect and process your payment information under its own terms and privacy policy.
C) Taxes
You are responsible for any applicable taxes, duties, VAT, or similar governmental charges, unless otherwise stated at checkout.
6) Refunds and returns (digital products)
Because Products are digital, all sales are generally final once access or download is provided.
However, we want this to be fair. We may consider refunds or replacements in limited cases, such as:
- duplicate purchases of the same Product, or
- technical issues on our side that prevent delivery/access and we cannot resolve within a reasonable time.
To request help, contact us at privacy@dietglow.com with your order email, order ID (if available), and a description of the issue.
Nothing in this section limits any non-waivable rights you may have under applicable law.
7) Chargebacks and payment disputes
If you initiate a chargeback or payment dispute without first contacting us to resolve an issue, we may (to the extent permitted by law):
- suspend access to the Product(s),
- suspend or terminate your account, and/or
- restrict future purchases.
We encourage you to contact us first — most delivery/access issues can be fixed quickly.
8) Promotions, discounts, and referral tracking
A) Promotions/discounts
We may offer promotions, discount codes, or limited-time pricing. Promotions may be changed or ended at any time and may have additional terms.
B) Referral links and tracked links
We may use tracked links for:
- measuring marketing performance (including email links),
- attribution for referrals and campaigns.
Tracked links may include identifiers or parameters that help us understand which campaign or source led to a visit or purchase.
9) Email communications
By creating an account or purchasing Products, you agree we may send you transactional emails, including:
- receipts,
- download/access information,
- important account or product notices.
If you opt in, we may also send marketing emails. You can unsubscribe from marketing emails via the unsubscribe link in the email. Unsubscribing does not affect transactional emails.
10) Reviews, testimonials, and user content (Senja)
A) Reviews/testimonials
We may use Senja to collect and display reviews and testimonials.
B) Your permissions
If you submit a review, testimonial, comment, or other content (“User Content”), you grant DietGlow a worldwide, royalty-free, non-exclusive license to use, reproduce, display, publish, and distribute that content for marketing or promotional purposes (for example, on our Site, emails, or social media), unless you explicitly request otherwise in writing.
C) Content rules
You agree your User Content will not:
- be unlawful, defamatory, harassing, or abusive,
- include someone else’s private information,
- infringe intellectual property rights,
- contain malware or spam.
We may remove or refuse to display User Content at our discretion.
If you want your review removed, email privacy@dietglow.com with enough detail to identify it.
11) Intellectual property
The Site, including text, graphics, logos, design, layout, and all content and Products (excluding third-party trademarks), is owned by DietGlow or licensed to DietGlow and is protected by intellectual property laws.
You may not use our branding or content in a way that suggests endorsement or affiliation without written permission.
12) Acceptable use and prohibited conduct
You agree not to:
- use the Site for unlawful purposes,
- attempt to gain unauthorized access to accounts or systems,
- interfere with Site performance or security (including scraping, probing, or attacking),
- upload malicious code,
- copy, redistribute, or resell the Products,
- misuse discount codes, referral programs, or payment methods.
We may suspend or terminate access for violations.
13) Health and fitness disclaimer (important)
DietGlow Products and content are provided for general informational and educational purposes only.
We are not a medical provider and do not provide medical advice, diagnosis, or treatment.
Before starting any diet, nutrition, or fitness program, you should consult a qualified healthcare professional, especially if you:
- have any medical condition,
- are pregnant or nursing,
- have a history of disordered eating,
- take medications, or
- have dietary restrictions/allergies.
You understand that:
- results are not guaranteed and vary by person,
- you are responsible for your own decisions and outcomes,
- you use the Site and Products at your own risk.
14) Third-party services and links
The Site may integrate or link to third-party services (including but not limited to Stripe, Google services, Meta, Klaviyo, Senja, WordPress plugins, and hosting providers). We are not responsible for third-party sites or services and your use of them may be governed by their own terms and policies.
15) Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- the Site will be uninterrupted, secure, or error-free,
- the Products will meet your expectations,
- any particular health or weight-related outcome will occur.
16) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIETGLOW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR PERSONAL INJURY, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIETGLOW’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO DIETGLOW FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR $50, WHICHEVER IS GREATER.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
17) Indemnification
You agree to indemnify and hold harmless DietGlow from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your use of the Site or Products,
- your violation of these Terms,
- your infringement of any rights of another person or entity,
- your User Content.
18) Termination
We may suspend or terminate your access to the Site and/or your account at any time if we believe you violated these Terms or misused the Site.
You may stop using the Site at any time. Termination does not affect provisions that by their nature should survive (including IP, disclaimers, liability limits, and indemnity).
19) Governing law and venue
These Terms are governed by the laws of the Lisbon, Portugal without regard to conflict-of-law rules.
Unless prohibited by applicable law, you agree that any dispute not resolved informally will be brought in the state or federal courts located in Portugal, and you consent to their jurisdiction.
20) Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
21) Entire agreement
These Terms, together with our Privacy Policy, represent the entire agreement between you and DietGlow regarding the Site and Products, and supersede any prior agreements or understandings.
22) Contact
For questions about these Terms, purchases, or account issues, contact:
privacy@dietglow.com